Privacy Policy

How we protect and handle your information

Last Updated: December 2025

Introduction

Cover Letter Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cover-letter.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device, including:

  • Device Information: Browser type, operating system, device type, screen resolution
  • Usage Information: Pages visited, time spent on pages, links clicked, referring website
  • Location Information: General geographic location based on IP address
  • Technical Information: Internet Protocol (IP) address, browser type and version

Information You Provide

We may collect information you voluntarily provide when you:

  • Contact us through our contact form or email
  • Subscribe to our newsletter (if available)
  • Submit feedback or suggestions

This information may include your name, email address, and any message content you choose to share.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Service: Ensuring the Site functions properly and is accessible
  • To Improve User Experience: Analyzing how visitors use the Site to enhance content and functionality
  • To Respond to Inquiries: Replying to your emails, questions, and feedback
  • To Send Communications: Sending updates about our services (only if you've opted in)
  • To Monitor Analytics: Understanding traffic patterns and user behaviour to improve our content
  • To Comply with Legal Obligations: Meeting our legal and regulatory requirements

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

How We Use Cookies

We use the following types of cookies:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics)
  • Advertising Cookies: Used to deliver relevant advertisements (Google AdSense)

Google Analytics

We use Google Analytics to collect and analyse information about how visitors use our Site. Google Analytics uses cookies to collect information such as how often users visit our Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information from Google Analytics to improve our Site and content. Google Analytics collects the IP address assigned to you on the date you visit our Site, but not your name or other identifying information. For more information on Google's privacy practices, please visit Google's Privacy Policy.

Google AdSense

We use Google AdSense to display advertisements on our Site. Google AdSense may use cookies to personalise ads based on your browsing history and interests. You can learn more about how Google uses information from sites that use their services by visiting Google's Partner Sites page.

Managing Cookies

You can control and manage cookies in various ways:

  • Adjust your browser settings to refuse all or some cookies
  • Use private/incognito browsing mode
  • Opt out of personalised advertising through Your Ad Choices
  • Use Google's Ad Settings to control personalised advertising

Please note that disabling cookies may affect the functionality of our Site.

Third-Party Services

Our Site may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

Third-Party Service Providers

We work with the following third-party service providers:

  • Google Analytics: Website analytics and traffic analysis
  • Google AdSense: Display advertising network
  • Google Search Console: Search engine optimisation tools
  • Microsoft Bing Webmaster Tools: Search engine verification

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Analytics data is retained in accordance with Google's data retention policies.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Under Australian privacy law and the Australian Privacy Principles (APPs), you have the following rights:

  • Right to Access: Request access to personal information we hold about you
  • Right to Correction: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt out of receiving marketing communications
  • Right to Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our Site, you consent to the transfer of your information to countries outside Australia, including the United States where Google's servers are located.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Australian Privacy Principles Compliance

We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about privacy rights in Australia, you can visit the Office of the Australian Information Commissioner (OAIC).

Summary

We collect minimal data necessary to operate our website and provide you with valuable cover letter resources. We use Google Analytics to understand how visitors use our site and Google AdSense to display relevant advertisements. You can control cookies through your browser settings. We never sell your personal information to third parties.